Too Valuable to Lose

A few days ago I used the long-term parking lot at the new airport in Panama City Beach, FL. It was late. I was tired. As I eased up to the exit, I found an automated machine as well as a booth staffed by a woman in uniform. I lowered my window and asked, “Am I supposed to use this machine or pull up to you?” I did not realize the depth of my question.

“Come on up here, honey.” I pulled up, smiling and reaching for my wallet. The attendant continued, “I’m not supposed to say this, but I am working hard to justify my job here. You won’t get this kind of service from a machine.”

I smiled all the more as I paid and thanked her. I began to pull away, but she had one more message, “God bless you, and I pray that you have a wonderful Thanksgiving.”

On my drive back to Jonathan’s and Mary Ashton’s home, I realized I felt more refreshed that I had a few minutes earlier. Maybe it’s my grey hair, but I’ll take a person over a machine any day.

Job security. A burning question for many in these trying times. Like it or not, the opinion of your supervisor is vitally connected to the path of your career.             

In The Bucket List (2007) Jack Nicholson plays the part of Edward, a cocky billionaire facing terminal illness in a unique way. Sean Hayes has the role of Thomas, the administrative assistant (“slave”) of the mighty executive. At one point Thomas observed Edward demonstrating a glimmer of compassion to a friend. In a kind gesture Thomas whispered to his boss, “I’m proud of you.” To which his boss smiled and responded, “Nobody cares what you think.”                       

Live, work, learn and communicate in such a way that your company cares what you think, especially your supervisor. The more he or she cares, the more likely you will move up, not out.     

I recently created a short test to help people see how valuable they are to their company… or not. Email me if you would like a copy of “Too Valuable to Do Anything But Move Up.”

I appreciate the dilemma and commitment of my friend in Panama City Beach. She’s awake to her situation, and she’s trying to increase her value to the company. At the same time, she is presenting a kind and even Christian witness as she performs her duties.

I hope she’s there the next time I park at the airport.

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